Tell us what's happening and the Catalyst CMMS support team will get back to you by email. You'll receive your ticket number right away.
Reset loops: clear the saved session, send a fresh reset link, and confirm the account email matches the company domain on file.
Everything a new site needs: users, home sites, roles, and the first work order walkthrough.
How extra seats are billed mid-cycle and how proration appears on the next invoice.